Terms & consent
0/9 agreed
No company sits in the middle. Each line below is a thing you accept yourself.
- You deal with a person, not a companyrequired to transactZEM introduces peers. Every ride, car, stay and load is a contract between you and them.
- ZEM never holds your moneyrequired to transactYou pay the other person directly. No escrow account, no refunds issued by ZEM.
- No insurance is providedrequired to transactCover comes from your own policy or the other peer's. Check it before you commit.
- Verification is a signal, not a guaranteerequired to transactDocuments are peer-shared and time-limited. Read them yourself before you trust them.
- Location is shared while you broadcastCoarse position goes to peers only while you are online. Turn it off any time.
- Cameras record both peopleDash cam and Zem Cam capture on your device. Tell your passenger before you record.
- Zemi.ai gives estimates, not promisesPrices, routes and document reads are advisory. You decide the final number.
- Dispute help is mediation onlyAI review is non-binding. Neither peer gives up any legal right by using it.
- Your records stay yoursReceipts, reviews and documents are stored under your account and deletable on request.
Full legal wording lives in terms, privacy & liability.